Few businesses realize the indirect costs of computer downtime, and maintaining a highly-available network is a costly and complex task. Traditionally, most businesses try to maintain their own systems and call a computer repair shop for more complex work. Unfortunately, this method of managing systems leaves them vulnerable to costly downtime, waiting for repairs, varying levels of technician skills, and the business ethics of the repair shop. And, when the device is fixed, you have no way to predict when it will fail again or when, or if, to replace it.

SCIT makes IT costs predictable.

For one flat monthly fee, SCIT’s ProvidenceMTS™ proactively manages systems, eliminating downtime altogether through system monitoring and advanced predictive-failure capabilities. Using a remote infrastructure monitoring platform, our Network Operations Center becomes your virtual IT staff, supporting your workstations, servers, software, and network devices. SCIT maintains your software systems’ patches, security, and optimization, resolving alerts often before you know they exist.

ProvidenceMTS™ goes steps beyond proactive support; a detailed record of support history, monitoring data, and asset inventory is used in a regular analysis of your network. Using this data, SCIT provides and implements recommendations so that your network is optimized.

ProvidenceMTS™ components fulfill the management needs of the entire network:

	Server and Network	A monitoring, alerting, and reporting system for servers and network devices to be optionally managed and updated
	Workstation	A monitoring, alerting, and reporting system for workstations and laptops to be optionally managed and updated
	Intrusion Protection	A monitoring, alerting, and reporting system for firewalls to be optionally managed and updated
	Backup and Disaster Recovery	A managed backup storage system with redundant off-site storage which provides near-instant recovery in the event of a failure
	E-mail Security	A hosted and managed e-mail security service which traps viruses and phishing attempts, including message archiving and e-mail continuity features
	Web Security	A hosted and managed web filtering service which monitors and prevents user and group-level access to websites
	Print Auditor	A monitoring, alerting, and reporting system for printers, MFPs, and copiers to be optionally managed
	Planning	A regular business continuity, information security, and lifecycle planning service
	Vendor Management	A hands-free vendor management service

Leverage a sophisticated firm to eliminate gaps in the maintenance of your organization’s technology.

SCIT’s availability, real-time monitoring and alerting, and expertise eliminate the common shortfalls on-demand (reactive) IT support. In addition, SCIT looks to eliminate the necessity of reactive support calls for its managed clients, which greatly improves the quality of life for both the client and SCIT.