SCIT provides organizations with full-service IT support with its Managed Services Platform (MSP). SCIT MSP provides our technicians with 24x7 monitoring or every system on your network, alerting them of issues before they compound. We handle regular system patches, virus updates, spyware updates, proactively supporting your network.  Read More

 

John Lowery appointed CEO of SCIT

 
John Lowery, formerly Director of Marketing and Special programs for the Partnership Alliance, has accepted the position of CEO of SCIT. “For the past year or two I have been searching for an individual capable of taking the helm and assist me in developing and managing the growth that SimplePC, SCTEL, and SCIT since have enjoyed since 1997. John’s thirty years of management and marketing experience and his local contacts made him the ideal candidate,” said James Kennemore, who owns the three companies. “This is a great opportunity for me,” Lowery added, “I enjoy helping small companies grow and SCIT’s complete approach to offering IT services means it will continue to grow fast!”

 
Press Release

Technical expertise aside, SCIT utilizes a fully-integrated IT project management and workflow solution that allows us to manage operations, company-wide, from a single system. Events on your network are automatically processed and escalated based on event type and other variables. Tickets are tracked and controlled from this system, manually or automatically dispatching technicians. Based on SCIT's workflow rules, technicians, managers, and most importantly, the client, is notified of ticket and project statuses. All billing is integrated and, through the SCIT client portal, clients are able to see real-time billing information, project statues, and open tickets, as well as being able to create new service requests.